Legal
Policies & agreements
Everything that governs your account, in plain English wherever plain English will carry it. If something here contradicts what we told you in a ticket, tell us — one of the two is wrong and we would rather know which.
Terms & Conditions
The contract between you and us: what we provide, what you pay, and how either of us ends it.
Updated August 2026
Privacy Policy
What personal data we hold, why, who else sees it, and the rights you have wherever you live.
Updated August 2026
Cookies Policy
Every cookie this site sets, named, and why there is no banner to click through.
Updated August 2026
Refund Policy
The 72-hour guarantee, your statutory cancellation rights, and how to ask.
Updated August 2026
Acceptable Use Policy
What you may not run on our machines, and what happens if you do.
Updated August 2026
Service Level Agreement
The uptime we commit to, what is excluded, and the credit you get when we miss it.
Updated August 2026
Data Processing Agreement
For when your server holds other people’s data and you need us on paper as your processor.
Updated August 2026
Sub-processors
Every company that can touch data we hold for you, what they do and where they are.
Updated August 2026
Abuse & Copyright
How to report something on our network, including copyright notices and law enforcement requests.
Updated August 2026
Affiliate Terms
How commission is earned, when it clears, and the things that get an account closed.
Updated August 2026
Who you are contracting with
GhostNode Ltd, a company registered in England and Wales under number 17414337, registered office 66 Paul Street, London, EC2A 4NA, United Kingdom. We are not currently registered for VAT, so nothing we invoice carries it.
Support and general enquiries: support@ghostnode.gg or our Discord. Anything about personal data, including requests to see or delete it: dpo@ghostnode.gg.